Questions? Read our FAQs Pay Your Bill
Frequently Asked Questions

FAQs

Commercial

Why is construction debris excluded?
Can Ray's provide locking commercial containers?
Can commercial containers be used for temporary use?
Why does Ray's charge a fuel surcharge?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How much does an extra pickup cost?
What material is unacceptable in commercial containers?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Does Ray's accept e-waste?
What are unacceptable trash items?
Does Ray's still pick up if there is inclement weather?

Construction/Roll Off

Why does Ray's charge a fuel surcharge?
What size rolloff containers does Ray's provide?
Can the rolloff be set in the street?
What are unacceptable waste items for a roll-off dumpster?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How long am I able to keep the rolloff container?
Is it necessary to for someone to be onsite for delivery or removal?

Customer Service

How many facilities does Ray's have?
Can I pay my bill online?
Does Ray's provide service on holidays?
Are you hiring?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Which facilities accept materials from the public?
Why does Ray's charge a fuel surcharge?

Document Destruction

Is colored paper acceptable?
Can I bring my material to Ray's to be shredded?
How much material will fit into a shred console?
Can material have paper clips or binder clips?
Why does Ray's charge a fuel surcharge?
Are hanging files acceptable?
Does Ray's shred blueprints?
What size is my paper shredded into?

Recycling

What happens to the e-waste after Ray's collects it?
Does Ray's accept e-waste?
Why is e-waste restricted from going to the landfill?
Why are paper towels and napkins not recyclable?
Does Ray's accept batteries? Are they recyclable?
Can I recycle the ream wrapper that the copier paper is packaged in?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's accept tires?
What qualifies as electronic waste or e-waste?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Is there any e-waste that Ray's does not accept?
Are wax or poly coated papers recyclable?
Does Ray's accept fluorescent light bulbs?
Are other glass items like mirrors, window glass, cookware, light bulbs recyclable?
Is Styrofoam recyclable?
Does Ray's accept medical waste?

Residential

Does Ray's still pick up if there is inclement weather?
What if I have large items or overages to be picked up?
What can I put in my curbside recycling?
What are unacceptable trash items?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Does Ray's accept e-waste?
What is considered a heavy and/or bulk item?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's accept yard waste?
How often will I be billed?
How much does an extra pickup cost?
Does Ray's offer residential recycling?
How do I sign up for service?
Can I recycle my pizza box? Is a little food soiled material ok?
When do I need to have my trash and recycle to the curb?
Do I have to use my own trash container?
Why does Ray's charge a fuel surcharge?

Scrap Metal

What are the current metal prices?
Where can I take my scrap metal to be recycled?