Questions? Read our FAQs Pay Your Bill
Frequently Asked Questions

FAQs

Commercial

How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's accept e-waste?
Why is construction debris excluded?
How much does an extra pickup cost?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Why does Ray's charge a fuel surcharge?
Does Ray's still pick up if there is inclement weather?
What material is unacceptable in commercial containers?
Can commercial containers be used for temporary use?
Can Ray's provide locking commercial containers?
What are unacceptable trash items?

Construction/Roll Off

Why does Ray's charge a fuel surcharge?
What size rolloff containers does Ray's provide?
Is it necessary to for someone to be onsite for delivery or removal?
What are unacceptable waste items for a roll-off dumpster?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How long am I able to keep the rolloff container?
Can the rolloff be set in the street?

Customer Service

How many facilities does Ray's have?
Why does Ray's charge a fuel surcharge?
Are you hiring?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Can I pay my bill online?
Does Ray's provide service on holidays?
Which facilities accept materials from the public?

Document Destruction

Are hanging files acceptable?
What size is my paper shredded into?
Why does Ray's charge a fuel surcharge?
Can material have paper clips or binder clips?
Does Ray's shred blueprints?
How much material will fit into a shred console?
Can I bring my material to Ray's to be shredded?
Is colored paper acceptable?

Recycling

Are other glass items like mirrors, window glass, cookware, light bulbs recyclable?
Can I recycle the ream wrapper that the copier paper is packaged in?
Are wax or poly coated papers recyclable?
Does Ray's accept batteries? Are they recyclable?
Is Styrofoam recyclable?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Is there any e-waste that Ray's does not accept?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's accept fluorescent light bulbs?
Does Ray's accept e-waste?
Does Ray's accept medical waste?
What qualifies as electronic waste or e-waste?
What happens to the e-waste after Ray's collects it?
Why is e-waste restricted from going to the landfill?
Does Ray's accept tires?
Why are paper towels and napkins not recyclable?

Residential

Does Ray's still pick up if there is inclement weather?
How do I sign up for service?
How much does an extra pickup cost?
When do I need to have my trash and recycle to the curb?
Does Ray's accept e-waste?
Do I have to use my own trash container?
My driver always services my account by a certain time. If he is late does that mean he missed me?
What if I have large items or overages to be picked up?
Does Ray's offer residential recycling?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's accept yard waste?
What is considered a heavy and/or bulk item?
Can I recycle my pizza box? Is a little food soiled material ok?
What are unacceptable trash items?
What can I put in my curbside recycling?
Why does Ray's charge a fuel surcharge?
How often will I be billed?

Scrap Metal

What are the current metal prices?
Where can I take my scrap metal to be recycled?