Questions? Read our FAQs Pay Your Bill
Frequently Asked Questions

FAQs

Commercial

What are unacceptable trash items?
Why does Ray's charge a fuel surcharge?
Why is construction debris excluded?
Does Ray's still pick up if there is inclement weather?
My driver always services my account by a certain time. If he is late does that mean he missed me?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
What material is unacceptable in commercial containers?
Can commercial containers be used for temporary use?
How much does an extra pickup cost?
Can Ray's provide locking commercial containers?
Does Ray's accept e-waste?

Construction/Roll Off

How long am I able to keep the rolloff container?
What size rolloff containers does Ray's provide?
What are unacceptable waste items for a roll-off dumpster?
Why does Ray's charge a fuel surcharge?
Is it necessary to for someone to be onsite for delivery or removal?
Can the rolloff be set in the street?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?

Customer Service

Are you hiring?
Can I pay my bill online?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How many facilities does Ray's have?
Why does Ray's charge a fuel surcharge?
Does Ray's provide service on holidays?
Which facilities accept materials from the public?

Document Destruction

Why does Ray's charge a fuel surcharge?
Can material have paper clips or binder clips?
How much material will fit into a shred console?
Can I bring my material to Ray's to be shredded?
What size is my paper shredded into?
Are hanging files acceptable?
Does Ray's shred blueprints?
Is colored paper acceptable?

Recycling

Why is e-waste restricted from going to the landfill?
Does Ray's accept medical waste?
Is there any e-waste that Ray's does not accept?
Why are paper towels and napkins not recyclable?
Are wax or poly coated papers recyclable?
Can I recycle the ream wrapper that the copier paper is packaged in?
What happens to the e-waste after Ray's collects it?
Does Ray's accept batteries? Are they recyclable?
What qualifies as electronic waste or e-waste?
Are other glass items like mirrors, window glass, cookware, light bulbs recyclable?
Is Styrofoam recyclable?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's accept e-waste?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's accept tires?
Does Ray's accept fluorescent light bulbs?

Residential

What can I put in my curbside recycling?
Does Ray's offer residential recycling?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How often will I be billed?
How do I sign up for service?
What if I have large items or overages to be picked up?
Do I have to use my own trash container?
My driver always services my account by a certain time. If he is late does that mean he missed me?
When do I need to have my trash and recycle to the curb?
What are unacceptable trash items?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's still pick up if there is inclement weather?
Why does Ray's charge a fuel surcharge?
Does Ray's accept e-waste?
What is considered a heavy and/or bulk item?
How much does an extra pickup cost?
Does Ray's accept yard waste?

Scrap Metal

What are the current metal prices?
Where can I take my scrap metal to be recycled?