Questions? Read our FAQs Pay Your Bill
Frequently Asked Questions

FAQs

Commercial

Does Ray's accept e-waste?
Can Ray's provide locking commercial containers?
What material is unacceptable in commercial containers?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How much does an extra pickup cost?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Why is construction debris excluded?
What are unacceptable trash items?
Why does Ray's charge a fuel surcharge?
Can commercial containers be used for temporary use?
Does Ray's still pick up if there is inclement weather?

Construction/Roll Off

Can the rolloff be set in the street?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How long am I able to keep the rolloff container?
What size rolloff containers does Ray's provide?
Is it necessary to for someone to be onsite for delivery or removal?
What are unacceptable waste items for a roll-off dumpster?
Why does Ray's charge a fuel surcharge?

Customer Service

Which facilities accept materials from the public?
Does Ray's provide service on holidays?
Can I pay my bill online?
Why does Ray's charge a fuel surcharge?
Are you hiring?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
How many facilities does Ray's have?

Document Destruction

Are hanging files acceptable?
Can I bring my material to Ray's to be shredded?
Does Ray's shred blueprints?
How much material will fit into a shred console?
Can material have paper clips or binder clips?
What size is my paper shredded into?
Is colored paper acceptable?
Why does Ray's charge a fuel surcharge?

Recycling

Can I recycle the ream wrapper that the copier paper is packaged in?
Why are paper towels and napkins not recyclable?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
What qualifies as electronic waste or e-waste?
Does Ray's accept batteries? Are they recyclable?
Is there any e-waste that Ray's does not accept?
Is Styrofoam recyclable?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's accept e-waste?
Does Ray's accept tires?
What happens to the e-waste after Ray's collects it?
Are other glass items like mirrors, window glass, cookware, light bulbs recyclable?
Does Ray's accept fluorescent light bulbs?
Why is e-waste restricted from going to the landfill?
Are wax or poly coated papers recyclable?
Does Ray's accept medical waste?

Residential

What can I put in my curbside recycling?
How often will I be billed?
Does Ray's still pick up if there is inclement weather?
What is considered a heavy and/or bulk item?
What are unacceptable trash items?
Does Ray's offer residential recycling?
Does Ray's accept e-waste?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Do I have to use my own trash container?
When do I need to have my trash and recycle to the curb?
What if I have large items or overages to be picked up?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Can I recycle my pizza box? Is a little food soiled material ok?
How do I sign up for service?
How much does an extra pickup cost?
Does Ray's accept yard waste?
Why does Ray's charge a fuel surcharge?

Scrap Metal

Where can I take my scrap metal to be recycled?
What are the current metal prices?