Questions? Read our FAQs Pay Your Bill
Frequently Asked Questions

FAQs

Commercial

Can Ray's provide locking commercial containers?
Why is construction debris excluded?
Can commercial containers be used for temporary use?
My driver always services my account by a certain time. If he is late does that mean he missed me?
Does Ray's accept e-waste?
How much does an extra pickup cost?
What are unacceptable trash items?
Does Ray's still pick up if there is inclement weather?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
What material is unacceptable in commercial containers?
Why does Ray's charge a fuel surcharge?

Construction/Roll Off

How long am I able to keep the rolloff container?
Why does Ray's charge a fuel surcharge?
Can the rolloff be set in the street?
What size rolloff containers does Ray's provide?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
What are unacceptable waste items for a roll-off dumpster?
Is it necessary to for someone to be onsite for delivery or removal?

Customer Service

Can I pay my bill online?
Why does Ray's charge a fuel surcharge?
Are you hiring?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's provide service on holidays?
Which facilities accept materials from the public?
How many facilities does Ray's have?

Document Destruction

Does Ray's shred blueprints?
Can material have paper clips or binder clips?
Why does Ray's charge a fuel surcharge?
Can I bring my material to Ray's to be shredded?
How much material will fit into a shred console?
What size is my paper shredded into?
Are hanging files acceptable?
Is colored paper acceptable?

Recycling

What qualifies as electronic waste or e-waste?
Does Ray's accept medical waste?
Does Ray's accept batteries? Are they recyclable?
Does Ray's accept fluorescent light bulbs?
Are other glass items like mirrors, window glass, cookware, light bulbs recyclable?
Why are paper towels and napkins not recyclable?
Why is e-waste restricted from going to the landfill?
Are wax or poly coated papers recyclable?
Is there any e-waste that Ray's does not accept?
Can I recycle my pizza box? Is a little food soiled material ok?
Can I recycle the ream wrapper that the copier paper is packaged in?
What happens to the e-waste after Ray's collects it?
Is Styrofoam recyclable?
Does Ray's accept e-waste?
Does Ray's accept tires?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?

Residential

How much does an extra pickup cost?
Do I have to use my own trash container?
What if I have large items or overages to be picked up?
Does Ray's offer residential recycling?
What can I put in my curbside recycling?
What is considered a heavy and/or bulk item?
My driver always services my account by a certain time. If he is late does that mean he missed me?
What are unacceptable trash items?
When do I need to have my trash and recycle to the curb?
How often will I be billed?
How do I sign up for service?
How much are event boxes? Do you deliver them or do I need to pick them up at a Ray's facility?
Does Ray's still pick up if there is inclement weather?
Does Ray's accept yard waste?
Why does Ray's charge a fuel surcharge?
Can I recycle my pizza box? Is a little food soiled material ok?
Does Ray's accept e-waste?

Scrap Metal

What are the current metal prices?
Where can I take my scrap metal to be recycled?