Questions? Read our FAQs Pay Your Bill

How much are event boxes? Do you deliver them or do I need to pick them up at a Ray’s facility?

Event boxes are available at a cost of $6 each plus tax. We do not provide the liners. If a liner is desired we have found that the large 55 gallon liners work best. The boxes can be easily reused so we recommend unfolding them and storing them until your next event. Event boxes can only be picked up from the following convenient Ray’s locations: 334 Recycle, Ray’s Recycle and Ray’s Indianapolis Recycling.

Why does Ray’s charge a fuel surcharge?

Ray’s bases our fuel surcharge (FSC) on the Department of Energy Index for the Midwest. Ray’s was very slow to implement a FSC when diesel prices rose and managed to avoid a FSC until 2010. The FSC that has been implemented does NOT cover the entire cost of fuel. This small portion only allows Ray’s to continue offering our customers the most competitive pricing possible without compromising service. Ray’s continues to monitor the ever fluctuating fuel prices and adjust as needed.

Are you hiring?

For employment opportunities, please call our employment hotline at (317) 539-9836. Applications can be submitted online by clicking the employment link.

Which facilities accept materials from the public?

Farnsworth Metal Recycling and Ray’s Recycle accepts both ferrous and non-ferrous metals from the public as well as cardboard. There is a 100 pound minimum for cardboard.

How many facilities does Ray’s have?

Ray’s owns and operates 8 facilities that allows us to service customers throughout central Indiana.

Can I pay my bill online?

Yes, simply click on the icon in the top right-hand corner of the screen. We also offer Autopay which can be arranged by utilizing the contact us form or calling (317) 539-2024.

Does Ray’s provide service on holidays?

Trash and Recycling will NOT be collected on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving or Christmas Day.   The remainder of the week following these holidays will be serviced on a one day delay.  Friday service will then be collected on Saturday.